Katrina Lake became the first female chief executive officer to take a company public in the U.S. this year when Stitch Fix Inc. started trading on Friday. The company suffuses itself in analytics and artificial intelligence. But its 3400-and-growing pool of stylists suggests that a future world infused with AI may not decimate the workforce after all. To hear how it operates feels like receiving brain waves from the future. More
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How the Internet of Things Will Make Products Better and More Personal
As consumers, we expect the world to shape itself around us. Consumer power has been growing for the past several years, and with it, an expectation of products and services that not only meet our particular tastes but also our particular needs over time. But engaging the customer isn’t always straightforward. Even if you’re listening to customers, what if they don’t (or can’t) articulate what they want? What if they have needs they aren’t even aware of yet? More
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