At a Techonomy panel discussion about AI in Davos, Nielsen CEO David Kenny, Salesforce Chief Scientist Richard Socher, and Genpact CEO Tiger Tyagarajan all said AI would dramatically transform business, and were cautiously optimistic about...
The reports may have made it sound grim, but my takeaway from Davos was optimism about beating back climate change. And the idea that business can make money while doing good for the planet and...
Techonomy 2018 speakers answer critical questions in an ongoing series: Tony Prophet, chief equality officer at Salesforce.
Customer expectations in hospitality are being raised by the personalization of e-commerce. Marriott is using big data to enable its front-line staff to provide personalized service. They sat down with our partner, Salesforce, to discuss...
Amazon changed the face of customer expectations — fast shipping, varied product selection, and low prices — and continues to find ways to innovate consumer experience. The head of its German division speaks with Ulrik...
New research from Salesforce shows that before companies can earn the right to personalize their customer experience, they need to earn their customers’ trust, a challenge in the wake of recent security breaches.
The transition to a technologized and interconnected society is challenging for everyone, everywhere. As we gain new efficiencies and capabilities, we still need to keep amity and constructive human interaction as our supreme priority. But...
For an onstage conversation at Techonomy Bio 2015 about how science is advancing human progress around the world and where the greatest challenges still remain, Susan Desmond-Hellmann and Marc Benioff might seem an unlikely pair....
As the CEO of the business software giant SAP, Bill McDermott is self-evidently a winner. But it wasn’t also that way. Born into a humble Long Island family, McDermott is a self-made man whose journey...
