retail

My City, My Warehouse

Dark stores, ghost kitchens, and/or micro fulfillment centers are the latest assault on urban topography. These warehouses live right in your neighborhood, in order to get goods and meals delivered faster than ever.

Hey, Little Spender: Fintech Stalks 20 Million American Teens

Fintech companies around the globe are hatching more ways to capture cash from teens. Even nonparents should be concerned. Plus, why small businesses now love their banks.

Beauty Goes Digital–Offline and On

Despite face masks, beauty products sold beautifully during the pandemic. And the industry furthered its pivot to digital, not only online but in stores. Virtual lipstick try-on, anyone?

How Cold and Impersonal Should Grocery Shopping Get?

Tech companies are moving quickly towards grab and go shopping. But as clerks disappear, do we really want to lose the human touch as we do our rounds?

What Flavored Water Can Teach Us About Innovation and the Future of Retail

Hint founder Kara Goldin on how the company navigated the pandemic by doubling down on a direct to consumer model.

The New Era of Retail Has Arrived

Retailers are at a critical juncture, where they must invest in solutions, and future-proof their brand, to flourish in this new environment. The way forward will require much more than a short-term remedy, because the...

AI is Shrinking the World—and Driving Business

Artificial intelligence is helping small- and mid-sized businesses compete more effectively, and globally, writes eBay's chief strategy officer.

How Software Ate the Consumer Goods Industry

Digital-born consumer brands like Dollar Shave Club, Bonobos, Warby Parker, Allbirds and Casper have burst onto the scene in recent years. It's no coincidence that so many are in New York, that investors in NY...

Endless Opportunities with the Future of Retail

Retailers should not be cowed by the rise of Amazon, says Pitney Bowes' Lila Snyder. Rather, they should learn from Amazon's success to focus on customer experience and think creatively about new opportunities. (Note: Pitney...

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