As larger competitors adjust to increasingly more experience-focused consumers, small businesses are not far behind, says Pitney Bowes' Jason Dies. Emerging technologies like the cloud, analytics, virtual assistants, and AI can help close the gap...
Retailers should not be cowed by the rise of Amazon, says Pitney Bowes' Lila Snyder. Rather, they should learn from Amazon's success to focus on customer experience and think creatively about new opportunities. (Note: Pitney...
From the impact of AI to the perils of “fake news” on social media, this year’s event looks at the weirdly increasing convergence between humans and technology and its impact on business, social and economic...
Digital transformation changes how we lead our lives, and profoundly impacts how businesses function and compete. Now customer experience, especially, needs to become more personalized. And since those same connected consumers are also employees, the...
Pitney Bowes, a powerhouse in the era when sending print mail was the primary way of communication, is fully in the present today. Now, the company is emerging as a crucial part of the digital...
Roger Pilc of Pitney Bowes, speaks at Techonomy 2016.
