John Seely Brown

A Future of Trusted Advisors: Loyalty to the customer, not customer loyalty

Similar to a wealth advisor or wellness coach/personal trainer, the trusted advisor role presents a huge growth opportunity for businesses. These advisors proactively make recommendations aligned with its customers’ best interests, to create real value...

How the Internet of Things Will Make Products Better and More Personal

As consumers, we expect the world to shape itself around us. Consumer power has been growing for the past several years, and with it, an expectation of products and services that not only meet our...

John Hagel on How Businesses Build Around Innovation

John Hagel is a regular contributor for Techonomy and a director with Deloitte. He and John Seely Brown, co-chairs of Deloitte’s Center for the Edge, recently published a report tackling one of Techonomy’s central themes:...

What the Sharing Economy Means for Business

With digital peer-to-peer platforms emerging in dozens of vertical markets, the sharing economy appears to be in its own Cambrian explosion of diversity. Participants share cars, bicycles, houses, clothing, tools, and a growing array of...

What’s Next in the Techonomy?

In the last few decades, we have witnessed exponential technological growth and change. However, as we enter the second half of the metaphorical chessboard, it remains unclear how that technology will reshape our economy, political...

The Real Key to Innovation: A Great Place to Work

In the echo chamber of discussion since Yahoo CEO Marissa Mayer ordered her employees to end telecommuting and move back into the office, there’s been a general consensus that telecommuting may make employees happier, but...