disruption

Snowden the Disruptor

Barton Gellman on security and privacy at Techonomy 2014.

A Future of Trusted Advisors: Loyalty to the customer, not customer loyalty

Similar to a wealth advisor or wellness coach/personal trainer, the trusted advisor role presents a huge growth opportunity for businesses. These advisors proactively make recommendations aligned with its customers’ best interests, to create real value...

Faced With Impending Disruption, the Financial Ecosystem Must Change

The world is buzzing about fintech and the impending disruption in the banking industry. Smarter technology companies are attempting to give customers quality service and an experience that’s relevant to the world in which they...

Citi Ventures’ Colella on Disruption and the Pace of Change

“Every industry…is ripe for some kind of disruption,” says Citi Ventures’ Vanessa Colella, a veteran investor and tech expert embedded in the heart of a major multinational financial institution. In this video interview, conducted by...

What We’ve Learned at PARC About the Business of Innovation

The business of open innovation is something PARC has been continually refining since we incorporated in 2002. Mastering the process of innovation is about far more than developing new technology; it requires a deep understanding...

Unconstrained and Undisciplined: A New Breed of Disruptors Accelerates Market Transformation

Clayton Christensen's model of business disruption posits that new players can topple industry giants by attacking the low end of a market and building towards competitiveness at the higher margin. But this once-groundbreaking model may...