In an exclusive roundtable presented by Techonomy and Lightspeed Commerce, industry veterans and innovators shared their thoughts on the new digital consumer.
CEO Jean Belanger spoke with Techonomy about the most important things companies need to understand about their customers and why AI is so helpful in data engineering.
At a recent virtual salon, senior industry executives discussed the state of AI and automation in the financial services sector. Here's what they had to say about what's next.
Decorated pathologist and clinician-innovator Dr. Thomas Grogan offers many pearls of general wisdom about innovation, entrepreneurship, and leadership: be prepared to fight institutional inertia, make a “total commitment” to customer support, and bring in the...
To rebuild post-pandemic, travel and hospitality businesses need to build an experience ecosystem that encompasses not only customers but also employees.
Achieving a consistent, predictable, satisfying ongoing experience for customers requires orchestrating more elements than most leaders recognize.