Tiffani Bova is the global customer growth and innovation evangelist at Salesforce and author of the forthcoming book Growth IQ: Get Smarter About the Choices that Will Make or Break Your Business. Prior to working with Salesforce she was a VP, Distinguished Analyst and Research Fellow at Gartner.
Tiffani Bova

Written Articles
How Marriott is Changing the Hotel Game with Personalization
Customer expectations in hospitality are being raised by the personalization of e-commerce. Marriott is using big data to enable its front-line staff to provide personalized service. They sat down with our partner, Salesforce, to discuss...