Susan is the Chief Marketing Officer of Salesforce Marketing Cloud, formally Buddy Media. She joined Buddy Media with over twenty years of leadership roles in technical, sales, and managerial capacities for the world’s leading technology companies. As President of Buddy Media, Susan led global revenue generation and oversees the company’s sales and client support teams. Prior to Buddy Media, Susan spent more than seven years at, most recently as SVP, Strategic Sales. In this role, she focused on’s largest clients within their focused vertical industries, including High Tech, Financial Services, Insurance, Media, & Telecommunications. Prior to this role, Susan served as SVP of Platform Sales, where she instantiated a new sales organization to enable to effectively sell its recently launched Platform. Susan joined in 2004 SVP, Global Services Sales, and was responsible for global services consulting and support, as well as training sales and delivery. Under her leadership, services revenue grew in excess of 70% year over year. Before joining, Susan held the role of Vice President of the Global Manageability Services Practice at Sun Microsystems, Inc., driving sales and generating over $3.5 billion dollars in revenue annually for the company — more than one third of Sun’s total revenue. Under her leadership, Sun achieved its first $1B quarter for Services in Q4 FY’04. Previous to joining Sun, Susan spent seven years as a software developer at the National Security Agency (NSA), where she developed a deep knowledge of mission critical development, architecture, deployment and operations. Susan graduated from the University of Scranton in 1986 with Bachelor of Science degree in Computer Science.