Richard Reisman is the President and founder of Teleshuttle Corporation. His book, FairPay: Adaptively Win–Win Customer Relationships, introduces a new relationship-value-centered revenue strategy.
Written Articles View All 8
Stock Trading Is Just the Latest Thing Social Media Has Broken
Techonomy hosted a session on “Reddit, Robinhood, and Wall Street,” which might seem unrelated to its regular coverage of how social media fanned the flames that led to the Capitol insurrection. But the imposition of a...
No Enchantment Across a Crowded Zoom
What is lost over Zoom is the energy among people. The seeing and the hearing. The glances and microexpressions. We need to regain the fidelity of these essential signals so we can restore the serendipity...
Biden’s Opportunity: Look to The Tao to Heal our Divided Country
American democracy remains in mortal danger from extreme divisiveness. Biden may be the last best hope we have to reverse that.
Don’t Swim Against the Tide of “Nuance Destruction”
As long as social media's financial incentives favor engagement (or "enragement") over quality, its filtering algorithms will be designed to be favorable to messages of hate and fear.
Business Growth is Actually Good for People. Here’s Why.
This entrepreneur disagrees with anti-growth comments "Team Human" author Douglas Rushkoff made at our NY conference. Here, Reisman argues that we cannot and should not stop growing.
A Zucker-Wolf in Privacy-Sheep’s Clothing
Despite his supposedly "Privacy-Focused Vision," it seems clear that Zuckerberg will not voluntarily go where he must. So we must force him to make needed changes in the core Facebook business model, one way or...
To Regulate Facebook and Google, Turn Users Into Customers
The seductive idea that we can enjoy free internet services -- if we just view ads and turn over our data -- has been recognized to be “the original sin” of the Internet. Requiring internet...
Information Wants to be Free; Consumers May Want to Pay
Current approaches to dynamic pricing are consumer-hostile. The author argues that there's a better way to build win-win relationships in the digital space that use cooperation, trust, and transparency to nurture customer lifetime value.