We all know, technology’s getting lower cost and easier to use. It’s a continuum, it’s not stopping, it’s accelerating. That’s the nature of technology. But we want to couple that with compassion and create a better company.

If you look at the jobs that are available in the new economy, the gap between those jobs and the ways that we’re teaching right now is impossibly large.

You have on the one hand accelerating technological change, or at least the potential for that, and then a culture and a political system that’s incredibly reactionary and incredibly hostile to it.

Our objective is to take a step back and allow capital, all forms of capital—intellectual capital, working capital, and of course, human capital—to flow to where it can best be leveraged.

Automation should not be an enemy of employment. It never was before. The only difference between now and the past is that now we’re pretending the people who do the real work are actually not doing the real work.