Business Innovation Partner Insights Tech & Society
Customer experience, is a well-established business discipline. But now the era of Covid has upended everything. Trust, digital connection, both physical and digital security, and even empathy are newly-reinforced elements in what it means to give customers a satisfying and positive experience. More
Inclusion Net Giants Tech & Society
Facebook says it's not a media company. But advertisers are saying it is, and it must take action. Will the company finally take the responsible steps its true customers now demand? More
Government Media & Marketing Tech & Society
Teens on TikTok last week played a major prank on the Trump campaign in classic Gen-Z fashion. The goal was to fool the Trump campaign about how many people wanted to attend, so in the end, seats would be empty. Here's what happened. More
Managing Resilience Tech & Society
With summer camp essentially impossible, innovative parents are turning to alternatives. There are lots of online programs or you can restructure family life, but there are ways to avoid parental burnout this summer. More
Democracy Media & Marketing Tech & Society
Protests are now organized, debated, and reported on Instagram, Twitter, TikTok, and Facebook, among others. Our 16-year-old intern on social media and the current moment. More
Business Partner Insights Tech & Society
CX, or customer experience, is a well-established business discipline. But now we are in the era of Covid, with widespread home confinement and fear of contagion. Accordingly, the meaning of CX is evolving rapidly. Trust, digital connection, both physical and digital security, and even empathy are newly-reinforced elements in what it means to give customers […] More
The tech industry is a redoubt of "white guys doing business." Only 2.8% of Google's U.S. employees are Black. Will today's historic protests finally lead to more inclusion? More
Artificial Intelligence Inclusion Tech & Society
AI is not intrinsically valuable. We derive value from AI based on how we choose to use it. So the question is: how will we choose to apply AI in our businesses? From automating routine tasks to solving some of the world’s most complex problems, the possibilities are endless. More
5G Partner Insights Tech & Society
We asked leading experts of the telecommunications industry to explain what they think the mobile ecosystem will look like in 2030. Authorities on the subject from Micron, Qualcomm, Ericsson, and more weighed in on what exciting mobile landscape the future might hold. More
Community Insights Opinion Tech & Society
During a recent virtual happy hour with more than 20 of our newest members, an interesting question arose – Is Tesla to the Automotive Industry as the iPhone was to mobile? Here’s what a few of them had to say. More
Media & Marketing Net Giants Tech & Society
The giants of tech have amazingly impressive operations, but there are warts. Two top tech journalists with new books explain Instagram's travails and what every company can take away from the "engineer's mindset" of Silicon Valley. More
Community Insights Tech & Society
It feels like we are living inside a movie with an unclear ending. Who will win and how will we know? Who are the good guys and the bad guys? What should we do? The gigantic issues of tension and conflict are many: Covid-19, communism vs. capitalism, censorship vs. freedom, disinformation vs. truth. This movie, […] More
Partner Insights Tech & Society The Future of Work
Work and how people do it is being transformed before our eyes. In this fraught transition, these experts all see a unique opportunity to create a system that is better both for companies and for workers. More
Net Giants Tech & Society Techonomy Events
Steven Levy, longtime author and editor at large for Wired, told a Techonomy online audience in early April “I’m not one to write a polemic.” But as he let the facts speak for themselves, they often turn out to be damning, in his recent and lauded Facebook: The Inside Story. More
Security & Privacy Tech & Society The Future of Work
Oded Gal is Chief Product Officer at Zoom. Raskin spoke with him the morning after her family’s Zoom Passover Seder and right after a morning Zoom gym class. More
Community Insights Learning Tech & Society
As Covid-19 spread, more than 1.4 billion students worldwide suddenly found themselves booted out of the classroom. That began a scramble to create or adopt a makeshift curriculum that could be delivered online. More
Community Insights Sustainable Development Goals Tech & Society
As more of the disenfranchised join the global economy, the longstanding water crisis will worsen. But now there's progress with tech to manage water efficiently and equitably. More
Community Insights Resilience Tech & Society
Touching was already getting touchier. Now, life under threat of COVID-19 is the ultimate touchless state. But as we reign in touch we lose communication and comfort. More
Craigslist has remained successful without giving up its values of anonymity, accessibility and transparency. The platform shows that some elements of the early web are worth holding onto. More
Artificial Intelligence Davos 2020 Partner Insights Tech & Society
Two amazing leaders–Microsoft's Brad Smith and investor and author Kai-Fu Lee–recently had a high-velocity conversation about tech's trajectory on the sidelines of the World Economic Forum in Davos. More
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