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E-Commerce Global Tech Opinion

Regulation Could Mean E-Commerce Slowdown in China

China's unruly e-commerce sector could be set for some big changes in the year ahead, with executives from both inside and outside the industry calling for moves to bring order to an unruly space that has been plagued by cutthroat competition. Perhaps most significantly, a top executive from the traditional retailing sector is calling for e-commerce firms to pay more taxes, a move that could make online purchasing more expensive and less attractive to cost-conscious consumers. Other executives are calling for tighter regulation of the sector, which has evolved into a free-for-all due too much investment and lack of government oversight.   More

E-Commerce Global Tech

Western Brands Try E-Commerce Road to China

U.S. apparel maker Cherokee made a strategic gamble last week when it largely circumvented China’s traditional retail store network and opened a shop on the Internet, highlighting an emerging new path for mid-sized foreign brands into the lucrative sector. Unlike real-world shops, online stores are much cheaper to set up and also target an e-commerce market set to become the world’s largest over the next decade.   More

Business E-Commerce

Amazon Pushes E-tailers to Deliver Instant Gratification

Retailers big and small are trying to chip away at Amazon's growing competitive edge, in some cases even if it cuts into their own profits. A number of stores and e-commerce sites now offer same-day delivery as a way to ward off Amazon's incursion into the realm of immediate gratification—one of the few remaining advantages of brick-and-mortar shopping. With Amazon hinting at expanded same-day shipping services, small companies like Shoptiques, along with bigger fish like Walmart, Macy's, and Target, are exploring ways to offer same- or next-day delivery to their online customers.   More

Business E-Commerce

E-tailers Oblige Customers Who Want to Handle the Merchandise

E-commerce stalwarts are beginning to see the virtues of opening brick-and-mortar retail stores. Andy Dunn, CEO of formerly online-only apparel company Bonobos, told The New York Times that he was losing about half of his would-be customers because they wanted to touch the merchandise before making a purchase. So in 2012 his company opened six retail stores, where the average transaction is double the average online transaction, according to Dunn. Piperlime, Gap's online spinoff, and Warby Parker, an eyeglass company, are opening stores too, and EBay and Etsy are trying out temporary stores. These retailers are not abandoning lessons learned through their online operations: they tend to carry less inventory and employ fewer staff members, treating their new locations more like showrooms than traditional retail outlets.   More

E-Commerce Techonomy Events

Maelle Gavet of Ozon.ru on How ‘Offline’ Ideas Can Help Business

Ozon.ru is Russia's biggest online retailer, but its business is built on an offline foundation. In this video from Techonomy 2011 in Tucson, Ariz., Ozon.ru CEO Maelle Gavet discusses how cultural quirks unique to Russia require offline, person-to-person customer service to drive online commerce. Gavet has succeded in building Ozon's brand by embracing robust offline systems.   More