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We asked leading experts of the telecommunications industry to explain what they think the mobile ecosystem will look like in 2030. Andrew Zimmerman, President and Robert Tuttle, Executive Technology Director of Frog Design contribute the following:

1.       How will consumers use and interact with mobile devices in 2030?

While various handheld and wearable form factors will remain as the main touchpoints for consumers, the interaction models will entirely shift from edge apps to cloud services. With the advancements of speed and ubiquity fully realized by 2030, consumers will stop dealing with app installs, but rather subscribe to services that will be automatically provisioned across all devices in their personal ecosystem.

2.       How will industrial use change by 2030?

Mobile healthcare (mHealth) will see the most impactful changes with the removal of friction that happens between providers and patients. Industries such as manufacturing, construction, and energy that will still rely on coordination between humans and AI will benefit from less overhead in hardware operations.

3.       What will be mobile systems’ capabilities 10 years from now?

Devices and services will become hyper aware of user context and dynamically adaptive to the current environment and needs. Users will seamlessly transition from one device to the next with their apps and services coordinating common state in real-time.

4.       How important will these changes and progress in the mobile industry be to society?

As the power and impact of both consumer and enterprise services becomes unrestrained by the devices people have access to, the ability to deliver critical and valuable experiences in healthcare, financial, and transportation sectors across all levels of society will be realized.

5.       What are the biggest challenges to achieving the best outcome?

The revenue opportunities and business pressures in this migration will naturally shift from device manufacturers to the network and cloud service providers lighting up solutions that can address use cases and offerings beyond basic connectivity.

6.       What specific things ought to be done today to encourage that outcome? 

Designing more holistic omni-channel and device-agnostic experiences today that promote accessibility and availability across hardware and services platforms can help accelerate the shift to the mobile cloud.

Andy Zimmerman is the President of frog design, the iconic design firm known for its innovation and product/service design. He drives frog’s strategy and oversees its worldwide operations. He brings to frog a strong track record of innovation, new business formation, and digital transformation.

As Executive Technology Director at frog, Robert Tuttle is a leader in the experimental design and software delivery practice which specializes in accelerating the creative process with collaborative experimentation, ideation, prototyping, and validation of emerging technologies through platform insights and software code.

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