E-Commerce Innovation Partner Insights
Retailers are at a critical juncture, where they must invest in solutions, and future-proof their brand, to flourish in this new environment. The way forward will require much more than a short-term remedy, because the “new normal” of retail isn’t temporary: It’s here to stay. More
Business Innovation Partner Insights Tech & Society
Customer experience, is a well-established business discipline. But now the era of Covid has upended everything. Trust, digital connection, both physical and digital security, and even empathy are newly-reinforced elements in what it means to give customers a satisfying and positive experience. More
Bio & Life Sciences Healthcare Mobile
Americans are about as likely to report they’ve had Covid-19 and turn over their contacts as they are to report they’ve got head lice or STDs. More
This boycott is not about advertising. It is about principle. This is about a media platform that wants to disavow any responsibility for policing the content that is posted on it or the advertising that is purchased for unfettered and highly-targeted distribution and redistribution across its membership. More
Inclusion Net Giants Tech & Society
Facebook says it's not a media company. But advertisers are saying it is, and it must take action. Will the company finally take the responsible steps its true customers now demand? More
Artificial Intelligence Energy & Green Tech Sustainable Development Goals
The harsh reality is that water is finite, increasing in demand, poorly governed, undervalued and there is no replacement. Businesses across a range of sectors – from energy to agriculture to food and beverage – are discovering the importance of water use across their value chain. More
Covid-19 has been particularly unkind to older people and has exacerbated what’s been called the Loneliness Epidemic. Now nonprofits are using tech to provide a better quality of life for aging and disabled populations. More
Jobs Leadership The Future of Work
How will the current work-from-home model impact workplace protocols moving forward? And how radically will the traditional office environment shift as corporate America reopens for business? More
Government Media & Marketing Tech & Society
Teens on TikTok last week played a major prank on the Trump campaign in classic Gen-Z fashion. The goal was to fool the Trump campaign about how many people wanted to attend, so in the end, seats would be empty. Here's what happened. More
Managing Resilience Tech & Society
With summer camp essentially impossible, innovative parents are turning to alternatives. There are lots of online programs or you can restructure family life, but there are ways to avoid parental burnout this summer. More
A misguided ideology has warped companies, economies, and societies: that the sole purpose of corporations is to maximize short-term returns to one set of stakeholders: those who have bought shares. A new model is readily available: for-benefit status. More
Bio & Life Sciences Innovation Manufacturing
A new report on the “bio revolution” finds that bio-based production of goods will have major economic impact over the next 20 years, and help combat climate change. More
Democracy Media & Marketing Tech & Society
Protests are now organized, debated, and reported on Instagram, Twitter, TikTok, and Facebook, among others. Our 16-year-old intern on social media and the current moment. More
Business Partner Insights Tech & Society
CX, or customer experience, is a well-established business discipline. But now we are in the era of Covid, with widespread home confinement and fear of contagion. Accordingly, the meaning of CX is evolving rapidly. Trust, digital connection, both physical and digital security, and even empathy are newly-reinforced elements in what it means to give customers […] More
Amazon is the company we love and fear. Brian Dumaine's new book Bezonomics dives deep into what makes it so powerful, and how Jeff Bezos thinks. More
The tech industry is a redoubt of "white guys doing business." Only 2.8% of Google's U.S. employees are Black. Will today's historic protests finally lead to more inclusion? More
Community Insights Healthcare Resilience
As we await a vaccine that may confer widespread immunity, how successfully we collectively address the Second Order Effects of the pandemic will shape our destiny. More
Right now, technology is our next best option to fill the void left by the lack of quality social interaction. This is also a chance for long-lasting, positive change. More
Democracy Leadership Media & Marketing
As the world relies even more heavily on social media during Covid-19 and the upsurge against racism and police violence, MIT Sloan professor Sinan Aral will help us understand what it means, and what individuals, companies, and society should do differently. More
The Multicultural Innovation Lab coaches and supports tech-enabled companies with a female or multicultural founder. It's an important commitment from a major company towards equity. More
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