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E-Commerce Innovation Partner Insights

The New Era of Retail Has Arrived

Retailers are at a critical juncture, where they must invest in solutions, and future-proof their brand, to flourish in this new environment. The way forward will require much more than a short-term remedy, because the “new normal” of retail isn’t temporary: It’s here to stay.   More

Business Innovation Partner Insights Tech & Society

The Customer and the Company: Covid Changes Almost Everything

Customer experience, is a well-established business discipline. But now the era of Covid has upended everything. Trust, digital connection, both physical and digital security, and even empathy are newly-reinforced elements in what it means to give customers a satisfying and positive experience.   More

Bio & Life Sciences Healthcare Mobile

Why Americans Hate Contact Tracing

Americans are about as likely to report they’ve had Covid-19 and turn over their contacts as they are to report they’ve got head lice or STDs.   More

Media & Marketing Net Giants

The Facebook Boycott is About Principle, Not Advertising

This boycott is not about advertising. It is about principle. This is about a media platform that wants to disavow any responsibility for policing the content that is posted on it or the advertising that is purchased for unfettered and highly-targeted distribution and redistribution across its membership.   More

Inclusion Net Giants Tech & Society

Is FB a Media Company? It’s Not Mark’s Call.

Facebook says it's not a media company. But advertisers are saying it is, and it must take action. Will the company finally take the responsible steps its true customers now demand?   More

Artificial Intelligence Energy & Green Tech Sustainable Development Goals

Water is Critical for Business, and AI is Critical in Managing It

The harsh reality is that water is finite, increasing in demand, poorly governed, undervalued and there is no replacement. Businesses across a range of sectors – from energy to agriculture to food and beverage – are discovering the importance of water use across their value chain.   More

Business

These Tech Nonprofits for Seniors Pivoted Online–With Challenges

Covid-19 has been particularly unkind to older people and has exacerbated what’s been called the Loneliness Epidemic. Now nonprofits are using tech to provide a better quality of life for aging and disabled populations.   More

Jobs Leadership The Future of Work

Not Going Back: New Survey Finds Giant Worker Reservations About the Office

How will the current work-from-home model impact workplace protocols moving forward? And how radically will the traditional office environment shift as corporate America reopens for business?   More

Government Media & Marketing Tech & Society

How We Teens Used Tiktok to Prank the Trump Rally

Teens on TikTok last week played a major prank on the Trump campaign in classic Gen-Z fashion. The goal was to fool the Trump campaign about how many people wanted to attend, so in the end, seats would be empty. Here's what happened.   More

Managing Resilience Tech & Society

That Scream You Hear? A Parent Facing Summer Without Camp

With summer camp essentially impossible, innovative parents are turning to alternatives. There are lots of online programs or you can restructure family life, but there are ways to avoid parental burnout this summer.   More

Community Insights Net Giants

The Innovative Structure That Could Save Facebook

A misguided ideology has warped companies, economies, and societies: that the sole purpose of corporations is to maximize short-term returns to one set of stakeholders: those who have bought shares. A new model is readily available: for-benefit status.   More

Bio & Life Sciences Innovation Manufacturing

Broaden Your View of Biology– It Could Soon Drive $4 Trillion in Value

A new report on the “bio revolution” finds that bio-based production of goods will have major economic impact over the next 20 years, and help combat climate change.   More

Democracy Media & Marketing Tech & Society

A 16-Year-Old’s View: How Social Media is Changing 21st-Century Civil Rights

Protests are now organized, debated, and reported on Instagram, Twitter, TikTok, and Facebook, among others. Our 16-year-old intern on social media and the current moment.   More

Business Partner Insights Tech & Society

Customer Experience in the No-Touch, Safety-Obsessed Age

CX, or customer experience, is a well-established business discipline. But now we are in the era of Covid, with widespread home confinement and fear of contagion. Accordingly, the meaning of CX is evolving rapidly. Trust, digital connection, both physical and digital security, and even empathy are newly-reinforced elements in what it means to give customers […]   More

Business

Understanding Bezonomics, and the Amazon Flywheel

Amazon is the company we love and fear. Brian Dumaine's new book Bezonomics dives deep into what makes it so powerful, and how Jeff Bezos thinks.   More

Inclusion Tech & Society

Will Tech Finally Stop Excluding People of Color?

The tech industry is a redoubt of "white guys doing business." Only 2.8% of Google's U.S. employees are Black. Will today's historic protests finally lead to more inclusion?   More

Community Insights Healthcare Resilience

How Second-Order Effects Will Shape the Post COVID-19 World

As we await a vaccine that may confer widespread immunity, how successfully we collectively address the Second Order Effects of the pandemic will shape our destiny.   More

Innovation Jobs Leadership

Harnessing Technology for Human Connection

Right now, technology is our next best option to fill the void left by the lack of quality social interaction. This is also a chance for long-lasting, positive change.   More

Democracy Leadership Media & Marketing

Join Techonomy Roundtable – Understanding the Hype Machine

As the world relies even more heavily on social media during Covid-19 and the upsurge against racism and police violence, MIT Sloan professor Sinan Aral will help us understand what it means, and what individuals, companies, and society should do differently.   More

Business Finance Innovation

A Community Commitment at Morgan Stanley’s Multicultural Innovation Lab

The Multicultural Innovation Lab coaches and supports tech-enabled companies with a female or multicultural founder. It's an important commitment from a major company towards equity.   More